Appointment Coordinator

About Us

AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 75,000 AirSculpt cases have been performed in AirSculpt's 30+ premium locations throughout the U.S. and Canada.

As an Appointment Coordinator at AirSculpt, you will: 

• Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual. 
• Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
• Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role. 
• Handle other tasks as assigned by management.

Requirements:

• At least 2 years of sales (preferably inside sales) or customer service experience
• Ability to handle large volume of outbound calls and chats (100+/day) 
• Professional verbal and written communication skills
• Ability to work independently and as part of a team; self-motivation, adaptability, and a positive attitude
• Experience using a CRM tool
• Proficiency in Microsoft Office and Google Suite 
• Full-time and weekend availability (Saturdays and/or Sundays as required) 
• Bilingual preferred (English/Spanish)

Preferred but Not Required:

• Bilingual (Spanish)
• Salesforce experience

Physical Demands:

• Must be able to sit or stand intermittently for the duration of a shift (8-12 h