Backend Software Engineer

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Description

Descriptif du poste

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.

Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.

Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

We are looking for a Senior Backend Engineer. This position could be with an office based in Paris, Barcelona, or Remotely in Spain, France, Germany & Italy.

You will be part of either the Growth or the VOC line (Voice of Customer).

The mission of the Growth line is to ensure a comprehensive and sustainable approach to business expansion by optimizing user conversions, elevating customer retention strategies, and maximizing our monetization efforts by catering to our user needs effectively.

The main purpose of the VOC team is to build tools that make gathering and analyzing customers' feedback easy. You'll mainly work on surveys that allow for staying in touch with a user base by learning about issues, hearing ideas for the product, and testing concepts. The surveys are used across hundreds of thousands of websites, and we believe we can combine customizing the experience while retaining the ease of use.

Stack / Tools: python, NodeJS, Flask/FastAPI,PostgreSQL, Kubernetes, Kafka, Zuora, AWS, Terraform, Datadog, Redis, Linux, Nginx.

What will you need to Succeed?

  • 5+ years background building, maintaining and supporting high traffic web backends.
  • 5+ years of demonstrable experience using either python or NodeJS and relational databases.
  • Experience building, maintaining and supporting cloud-native web application backends integrated with external systems.
  • Experience with automated testing in either python or NodeJS, automated builds and continuous delivery.
  • English fluency, both written and spoken.
  • A pragmatic approach to engineering, with a focus on simple, robust and iterative solutions. 
  •  Dedication to maintaining high-quality code in a delivery-focused environment.
  • Ability to work with predominantly remote colleagues distributed across EMEA.
  • ️Desire to work in a respectful, transparent, and collaborative environment that values feedback.
  • Familiarity with the following technologies is a plus: Redis, Linux, Nginx, Kubernetes, Kafka, Zuora and Amazon Web Services.
  • A strong product mindset focused on delivering iterative value to customers.

    • Experience in following is a plus:

  • Experience with Django Web Framework
  • Experience with full stack JS:  NodeJS, HTML, CSS, TypeScript and React.
  • Experience with resilient design and fault-tolerant systems (every request matters).      
  • Experience with Domain-Driven Design (DDD) and Test-Driven Development (TDD).  
  • Experience with subscriptions, billing, payments and monetization to join the Growth team.

    • What will be your Responsibilities?

  • Work in an agile cross-functional team with other engineers, product managers, and product designers to launch new products, features and experiments.
  • Advance and evolve our Voice of Customer Platform, by creating and managing services and infrastructure that power our product. 
  • Develop production-grade python , and implement solutions designed to handle high levels of traffic.
  • Build and maintain dashboards, monitoring essential application and business metrics.
  • Contribute to and enhance our tech stack, which includes technologies like python, NodeJS,, PostgreSQL,, Kubernetes, Kafka and AWS.
  • Plan, refine, develop, test, and release new features and experiments.
  • Engage in pair programming, participate in code reviews, and provide ad-hoc assistance to team members.
  • Collaborate with engineers across the department to identify and implement improvements to our processes and systems.
  • Share your knowledge and insights across the organization through tech talks and internal/external posts.

    • Why join ContentSquare’s VOC line?

  • You’ll work with a diverse group of talented, ambitious people who are committed to working with respect and transparency.
  • You’ll be joining a company that truly cares about its employees and works hard to make sure your efforts are rewarded. 
  • Your contributions will have a direct and meaningful impact on real users.
  • You’ll be amplifying the voice of SAAS customers across SMB, Middle Market, and Enterprise, enabling companies to truly build products that customers love.

    • Why join ContentSquare’s Growth line?

  • You’ll get to work on a variety of highly visible, mission critical projects that directly contribute to the company’s goals.
  • You’ll work with a diverse group of talented, ambitious people who are committed to working with respect and transparency.
  • You’ll be exposed to the complexities of building a seamless self-serve journey across SMB, Middle Market and Enterprise customers.
  • You’ll be joining a company that truly cares about its employees and works hard to make sure your efforts are rewarded.
  • You’ll be building a product that our clients truly love and they tell us this regularly (NPS 44.1)

    • Why you should join Contentsquare:

    ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done

    ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

    ▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact

    ▪️ Our clients, partners and investors love our industry-leading product

    To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

    ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

    ▪️ Work flexibility: hybrid and remote work policies

    ▪️ Generous paid time-off policy (every location is different)

    ▪️Immediate eligibility for birthing and non-birthing parental leave

    ▪️Wellbeing and Home Office allowances

    ▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours

    ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success

    ▪️We offer many benefits in various countries -- ask your recruiter for more information

    We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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