Site Reliability Engineer (Platform Reliability)

About


Our mission is to create the finance solution all businesses love through technology, elegant design, and an outstanding sense of customer care. At Qonto, we believe that great services come from great thinkers, that’s why we strive to provide an environment that will allow you to feel comfortable and help you excel in your work.
Check this video
to have a preview of our method: The Qonto Way


Alexandre
and
Steve
launched Qonto in July 2017, and the team reached great achievements since then:


Market leader for online SME finance solution in Europe

200,000 SME clients

Outstanding customer satisfaction (
App Store
|
Google Play
|
TrustPilot
)

Recognized as one of the best startups to work at (
Glassdoor
|
LinkedIn
)

€136 million raised

International investors with a solid fintech experience

Qonto is part of the
#Next40
index for 2021

And 450+ happy Qontoers helping us building the finance solution of our dreams (just that!)


Our values:



Ambition
| We tackle big challenges no matter what


Teamwork
| We create magic by collaborating at the same speed


Mastery
| We pursue excellence through continuous learning and by facing challenges humbly every day


Integrity
| We are transparent and trustworthy with our clients and each other










Discover Qonto




Job description


The engineering team at Qonto currently has over
160 highly skilled engineers
, from all over the world, working closely in
cross-functional teams
to shape our finance solutions. They participate in the discussions on the direction of our banking product, manage how we will handle our ever-growing user base needs, and deliver high-quality products in a fast-paced environment.

As Site Reliability Engineer, you will join a team of 11 talented people that will contribute to build and deploy a new banking architecture at the European level.
The main mission is to build and operate efficient, reliable, safe, and scalable environments for customers and Qontoers.

👩‍💻🧑‍💻 As a Site Reliability Engineer at Qonto, you will

•
Look at the big picture
: You will contribute to build and deploy a new banking architecture at the European level
•
Build robust solutions
: Work in collaboration with backend, frontend & security engineers to design, deploy & maintain our microservice infrastructure
•
Improve velocity
: Reduce toil through automation and pragmatism
•
Master observability
: Work on the three pillars of observability logs, metrics & tracing
•
Maintain availability
: Participate in the on-call rotation & post-incident reviews with backend engineers
•
Contribute to shine through tech eco-system
: You will share your knowledge through communication, documentation, and talks

🧠 What you can expect

• Learn to use problem-solving methodologies
• Spend time designing robust solutions by taking into consideration Qonto scaling needs
• Work on modern stacks through GitOps & challenge technical status-quo
• Collaborate with other teams on tech challenges, spec reviews, brainstorming & problem-solving sessions

🛠 What stack you can expect


Cloud services
: AWS, EKS

Container technology
: Kubernetes, Docker

CI/CD
: GitLab CI & ArgoCD

Monitoring
: Prometheus with Thanos & Grafana, NewRelic, Sentry, OpsGenie

DB and messaging
: AWS RDS PostgreSQL, SQS, Redis, and Kafka
Infrastructure as Code: Terraform




Preferred experience


🏅About You

•
Experience
: You display 2/3 years of experience while working with Linux and Docker (working in a fast-paced/startup environment would be a plus). You have production experience managing Kubernetes clusters and their workloads.
•
Mastery
: You have practical knowledge working with infrastructure & config management technologies, such as Terraform. You are comfortable with cloud architecture (like AWS, Azure, or GCP).
•
Make an impact
: You want to build a product that is used by thousands of companies, in a fast-growing environment while preserving a high level of reliability
•
Best practices
: You strive to promote best practices: gitops, continuous integration, automated/continuous deployment, testing, and observability.
•
Team player
: You have good communication skills and you know how to work with a team
•
Languages
: Fluent in English 🇬🇧French is a plus.




Recruitment process


💪
How we have adapted our hiring process during the Coronavirus crisis:



Is Qonto still recruiting?
✅

There are so many questions you may be asking yourself. The current public health crisis may have you doubting whether you should even be applying right now.
We strive to be the finance solution all businesses love. To continue to reach this goal, we need to hire talent more than ever.
That’s why we guarantee a fully remote hiring process for all candidates!
We are lucky to have digital tools to help us continue to live and work as best we can despite everything going on.

Here is what you can expect from our adapted recruitment process:



A 60 min video-call with one of our Talent Acquisition Managers
to better understand your career plan and answer any of your questions


A 60 min video-call with your future manager
Victor

, our Lead SRE, to create a strong alignment on what they’ll expect from you, and tell you more about their way to operate


A fully remote exercise
to evaluate your technical skills, followed by a debrief with a member of the team


A video-call with future team members
to help you project yourself in the company


A Final video-call
with
Aymeric
, our CTO


We will send you an
interview guide
so you can best prepare yourself.
On average our process lasts
20 working days
and offers usually follow within
48 hours
🤞

🎁 Perks

You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further 🤗

•
Office & Team Life



3,200 sqm fully-renovated building near Opera with WeWork services

Monthly team events, and yearly offsite (Barcelona, Sicily… what’s next?)

Free coffee, snacks in the kitchen and a budget allocated to managers for small team events

The latest in Apple’s equipment


•
Qonto’s benefits



Tailor-made Remote Policy: from 2 days per week to Full remote. This aspect will be discussed during the hiring process and with your potential Manager.

A competitive salary package (healthcare, commute…)

5 days off in addition to the legal 25 days

A
Swile
Card that you can use for lunch

Access to thousands of gyms and activities for 10-30€ a month, through our partnership with
Gymlib


Relocation package and visa sponsorship for international talents (we have 40+ nationalities based in Paris!)

Special parenthood policy (we are part of the
Parental Act
program)

Career tracks that can match all expectations (Expert, Lead, or Manager tracks): we believe in our Qontoers and we want them to progress on their journey at Qonto. And in addition, internal and international mobility is also promoted.

Access to
Moka Care
, a digital platform to take care of your mental health





Meet the team





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