Solutions Architect

The role, in a nutshell:

As a Solutions Architect, you will be part of the customer facing engineering team, known as Customer Engineering, working in direct partnership with our customers.  You are an experienced technologist, who has a passion for security and highly complex technical problem solving.  You enjoy helping customers see the full value in product offerings, educating and enabling, and helping troubleshoot a wide variety of complex technical issues.  As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will have an opportunity to directly collaborate and innovate with the product and engineering team to ensure we are supporting and continuing to build solutions that our customers love.

What you’ll do:

• Actively work on an dynamic development team of Solutions Architects 
• Partner with the team to define product scope & vision of projects
• Run, build, and manage technical implementations and custom architecture work for customers using technologies such as: kubernetes, sigstore, OCI, GitHub Actions, terraform, and sboms.
  
• Be accountable for technical design and conclusions (i.e. complex resolutions, feature enablement) for customers
• Ability to communicate technical information in highly technical and non-technical way, depending on the audience, which includes various personas such as engineers and executives 
• Establish and maintain an appropriate application-level architecture for the team
• Ensure products that customers interact with is of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Engineering team, security, and others to understand and maintain standards and solutions
• Actively seeks new technologies, patterns, and practices, and implements these in consultation and partnership with Engineering
• Mentor and promote technical design, coding, and testing competencies to customers and end users
• Be a team player - collaborating, teaching, and learning from the Customer Engineering team

What we're looking for:

• You must be a curious individual who is continuously learning, has a strong intellectual drive for excellence, and has the desire to develop solutions to complex problems
  
• Minimum of a bachelor's degree with a major in Computer Science, Software Engineering, Information Technology, or equivalent work experience
• 4+ years of experience developing high performance multi-tier applications
• Strong working experience with software development processes, practices, and software engineering design concepts
• Ability to work effectively with cross functional engineering teams and business partners
  
• Ability to design systems using complex relational database systems and related software frameworks
• Experience translating processes and requirements into system and data models, including strong API design skills
• Experience with modern security standards and protocols
• Possess excellent software architecture design, problem solving skills, and attention to detail
• Excellent written and verbal communication skills

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