UX Researcher

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

We are seeking a UX Researcher with a strong background in user research to lead discovery and inform the design process. You’ll understand user needs, a deep understanding of user-centered design principles, and a proven track record of successfully executing research projects through the entire product development cycle. You should have experience in discovery research for new markets with a goal of yielding invaluable insights to enable faster and more informed decision-making. 

Partnering closely with cross-organizational stakeholders, the UX researcher will take the lead in critical user research, comprehensive testing, and refinement of solutions to deliver strong product market fit. You will collaborate with our clients and internal teams to gather insights, inform design decisions, and help us decide what to build, not just how to build it. If this sounds exciting to you, we’d love for you to apply!

You Will:

• Own the end-to-end research process, from planning and executing studies to synthesizing findings.
• Lead generative and evaluative user research to gather insights and inform design and product decisions that reflect the voice of the customer.
• Build user personas that reflect customer needs throughout the user journey in order to build intuitive and effective workflows. 
• Create user journey maps to visualize the end-to-end experience and identify pain points.
• Translate research findings into actionable insights for frontend execution.
• Collaborate with cross-functional teams, including Product Designers, Product Managers, Engineers, Customer Experience, Sales, and Marketing, to incorporate stakeholder feedback.
• Work closely with technical teams to understand the product functionality and constraints of the application, finding creative solutions for tough problems.
• Champion a user-centric mindset within the organization, advocating for the importance of UX research in decision-making processes.

What You Will Bring to the Table:

• 3-5 years of relevant work experience in user research and design
• Strong portfolio demonstrating your research projects and their impact on product design and execution - strongly preferred
• Ability to communicate effectively with different stakeholders and cross-functional teams, including efficiently communicating impact of key findings 
• Finesse in adeptly negotiating client sensitivities and guardrails to strengthen B2B relationships via research interactions
• Solid understanding of user-centered design methods across the full UX lifecycle
• Experience with research methodologies such as user interviews, surveys, and usability testing
• Proficiency in tools like Figma for workflows and design collaboration
• Ability to both lead research projects and actively contribute to the wider program of work

Bonus Points if:

• You have prior experience in working:
• with data products 
• within the healthcare industry 
• in B2B settings
• You are highly organized and able to manage multiple projects simultaneously.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is  $137,000 - $177,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

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