Product Manager, Platform Experience

About the Team

The Experience team at Mangopay has the exciting mission to build, launch and iterate best-in-class platform experiences for our end-user clients (marketplaces, fintechs and other platforms). The scope includes everything from client onboarding to platform operations (reporting, managing payment issues) and internal operational tools.

Mission

We are looking for a talented data-driven Product Manager with a passion for customer delight to join our growing team and lead the development of the client facing platform and tools. The successful candidate will be responsible for defining and executing the product vision and strategy to empower our clients to start, operate and scale their marketplaces. This is a highly visible and impactful role that will work closely with cross-functional teams to deliver market-leading solutions for our customers. In particular, the successful candidate will work directly with the Product Leads responsible for the API functionality that powers platform experiences, Back-office support leaders to ensure all features are holistically supported, and other stakeholders across the business.

What you will do

• Develop and maintain the product roadmap for our client-facing platform.
• Conduct market and primary user research to understand customer needs, market trends and competitive landscape.
• Collaborate with engineering, design, and business teams to define and prioritize features.
• Lead the development and launch of new products and features.
• Conduct A/B testing and data analysis to continuously improve the product.
• Work with the sales and marketing teams to develop go-to-market plans.
• Communicate product vision and roadmap to stakeholders and manage expectations.