Descriptif du poste

Company Description

Quantum Surgical is a medical robotics company committed to developing tomorrow’s healthcare. It aims to set new standards in cancer treatment by allowing more patients to benefit from innovative, targeted, and less invasive treatments.

Co-founded in 2017 by Bertin Nahum and supported by a management team experienced in medical robotics, the team includes more than 140 employees across Europe and the United States and continues to grow internationally.

Job Description

The Account Manager will be responsible for driving clinical adoption, growing utilization, and long-term value realization of the Epione® robotic percutaneous ablation platform across assigned accounts. This role combines strategic account management with clinical engagement, education, and field execution to expand procedure volume, deepen customer relationships, and embed Epione® as the preferred robotic oncology tool within hospital systems. The ideal candidate operates with a balance of commercial acumen, technical expertise, and surgical support experience.

Key Responsibilities

Strategic Account Growth & Utilization

• Develop and implement tailored growth strategies to increase Epione® procedure utilization and drive volume at existing sites.

• Establish and manage quarterly business plans with measurable targets for utilization, clinical engagements, and referral expansion.

• Identify opportunities to expand Epione® use across additional departments, specialties, and physicians within strategic accounts.

Clinical Support & Training

• Serve as a clinical partner during product evaluations, physician training, and utilization of the Epione® platform.

• Deliver structured on-site and virtual training sessions for physicians, department staff, and clinical champions to achieve confident independent use.

• Provide real-time procedural support and feedback to ensure high adoption and positive clinical outcomes.

Customer Relationship Management

• Build and maintain strong executive-level relationships across hospital leadership, radiology departments, and multidisciplinary care teams.

• Act as the primary customer contact post-sale for utilization optimization, issue resolution, and satisfaction alignment.

• Represent Quantum Surgical at professional society meetings, conferences, and regional events to strengthen brand visibility and clinical credibility.

Commercial Execution

• Support committee presentations, tumor boards, and business case development to reinforce utilization rationale.

• Work closely with internal cross-functional teams, including Capital Sales Team, Clinical Development Specialist, Education, Marketing, and Service to deliver a seamless customer experience.

• Collect and communicate customer insights, competitive intelligence, and utilization trends to commercial leadership.

Profile

Required

• Bachelor’s degree with a minimum of 5 years of relevant experience and a demonstrated track record of success in a customer-facing medical device or healthcare role.

• Clinical background or direct experience working alongside physicians in procedural environments such as interventional radiology, oncology, surgery, or advanced OR settings.

• Proven history of driving increased utilization, clinical adoption, or revenue expansion within complex hospital systems.

• Strong ability to engage and influence clinical, operational, and executive stakeholders.

• Willingness and ability to travel extensively within the assigned territory, up to approximately 50 percent, including overnight travel as required.

• Fluent in English, both written and verbal.

Nice to have

• Master’s degree in Business, Life Sciences, Biomedical Engineering, or a related field.

• Prior experience in surgical robotics, image-guided therapy, or advanced capital medical equipment.

• Solid understanding of hospital workflows, procedural economics, and value analysis processes.

• Experience supporting clinical training, site launches, and ongoing utilization optimization.

• Multilingual capabilities and international healthcare exposure.

Working at Quantum Surgical means:

• Joining a high-caliber, diverse, and international team united around advancing minimally invasive cancer care through robotic innovation.

• Contributing to a performance-driven culture that values accountability, collaboration, and measurable impact.

• Operating at the intersection of clinical excellence and cutting-edge technology, solving real-world challenges in complex healthcare environments.

• Benefiting from a competitive compensation package, including fixed salary and performance-based variable compensation.

• Flexibility through a remote working model, depending on role and business needs.

Our hiring process:

1. Screening interview (Teams Meeting) – HR; 20-30 minutes

2. Technical interview (Teams Meeting) – Hiring Manager & HR; 30-45 minutes

3. Final interview in our offices – Hiring Manager & Epione Team; 60-90 minutes

Diversity is one of our strong beliefs. We therefore carefully study every application without any consideration that could be related to either physical or moral characteristics.

The salary range mentioned in this job offer includes both fixed and variable components.

Website: https://quantumsurgical.com/

Quantum Surgical video: https://www.youtube.com/watch?v=mZmC3-KcrtM