Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

We are seeking a highly organized, detail-oriented, and professional Virtual

Assistant to support daily operations, client communication, and executive scheduling.

This role is ideal for someone who thrives in a fast-paced luxury environment and

understands the importance of discretion, organization, and refined communication.

Role Overview

The Virtual Assistant will provide administrative and client-facing support to the Head

Designer and leadership team, ensuring seamless communication, appointment

coordination, and timely follow-ups.

Key Responsibilities

Client Communication

Monitor and respond to all incoming emails in a timely and professional manner

Draft and send client quotes for custom designs and special orders

Follow up with customers regarding custom pieces, approvals, and timelines

Provide updates to clients on jewelry repairs and order status

Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination

Manage and coordinate the Head Designers calendar

Schedule custom consultations (in-store and virtual)

Confirm appointments and send reminders to clients

Ensure all consultation notes and files are properly organized

Quoting & Administrative Support

Assist in preparing and organizing custom design quotes

Track outstanding quotes and follow up appropriately

Maintain client records and documentation

Support workflow organization between sales and production

Social Media & Brand Support

Assist with social media scheduling and posting

Help draft captions and content ideas

Respond to direct messages and inquiries professionally

Support basic content organization and campaign planning

• Exceptional written communication skills
• Highly organized with strong attention to detail
• Comfortable managing executive calendars
• Experience in luxury retail, jewelry, or hospitality preferred
• Professional, discreet, and trustworthy

• Tech-savvy (Google Workspace, Shopify, social media platforms)
• Able to work independently and meet deadlines

• Flexible remote work environment
• Opportunity to work within a growing luxury brand
• Creative involvement in custom design processes

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM